Responsible use

Clear terms for confident operations.

Essential conditions for accounts, automation, artificial intelligence, payment, and both WhatsApp connection paths.

Updated July 19, 2026Businesses and professionals

1. Service and responsibility

CometAI provides customer-service, automation, and AI tools. Customers remain responsible for reviewing responses, configuring workflows, maintaining legal bases, and supervising platform-assisted decisions.

2. Meta Official API

An authorized connection through official infrastructure, recommended for continuous commercial operations. It remains subject to Meta approval, availability, requirements, and policies.

3. Alternative API (Evolution)

A non-official connection offered through assisted onboarding. It may be blocked, limited, disconnected, lose its session, require pairing, or change compatibility without notice. It is not operated, approved, or guaranteed by Meta.

We do not recommend a critical or business-essential number. CometAI does not promise unblocking, continuity, or recovery of this channel.

4. Account, payment, and activation

  • No active account is created before valid payment confirmation and applicable checks.
  • The Official API follows the checkout and activation shown during sign-up.
  • The Alternative API requires assisted confirmation of plan, risks, and availability.
  • Products, offers, and plans are correlated by identifiers, not only by name or price.

5. AI, data, and prohibited use

  • Unlawful activity, fraud, spam, harassment, or provider-policy violations are prohibited.
  • Customers must address privacy, consent, retention, and data-subject rights.
  • Sensitive data requires necessity, legal basis, and appropriate controls.
  • High-impact decisions require appropriate human supervision.

6. Availability and third parties

Limits, backups, maintenance, and availability follow the current plan, SLA, and agreement. Meta, Evolution, payment, and other integrations have their own terms, costs, and outages.

7. Account security

Customers must protect credentials, sessions, and MFA and report suspected unauthorized access. Never share passwords, tokens, QR codes, recovery codes, or MFA codes with support.